Impressed by your host

[ldcdc]

I'm curious if there was a time when a hosting provider did something out of the ordinary for you, something that impressed you very much and it remained ingrained into your mind. You know, one of those situations where the host goes the extra mile when you least expect it, or when you most need it!

If you had such a moment, whether you remember or not the name of the host, please share your story. The goal is not necessarily to get  feedback about hosts, but to create a thread where hosts can learn through clear examples, how customers can be impressed and a host can make its service stand out from the crowd.