Godaddy

[ldcdc]

My experience with Godaddy's service lasted for about 2 years and a half. It started in March 2002. Because of a certain situation in my country at the time, I had to register my first domain name via a local third party firm (a Godaddy reseller), so I was not a direct Godaddy customer.

Because of that I didn't have access to the administration panel. If I wanted to change nameservers for example, I had to contact the local company and they would do that operation for me.

However, I did knew that Godaddy was the registrar. In all, the actual domain (and later on my second domain) always behaved properly. I had no issues that would trace back to Godaddy as being the culprit. In fact I had no issues at all. Things always went smoothly.

The thing that led to me not using their service later on, when I was able (theoretically) to buy directly from them, was that for a certain period of time (months) I was not able to visit godaddy.com. Apparently they chose not to receive visitors from a few countries around the world - the countries from which the majority of fraud was coming. I happen in one of those countries. I can appreciate the fact that they were only trying to protect themselves, but as a customer, I just didn't feel secure enough.

I decided to go with Namecheap instead.

[ldcdc]

An update:

A few months ago I had some problems with the debit card I use on the net and for some reason I wasn't able to use it with Namecheap. I contacted support and I got very fast replies, but they couldn't actually help because the use a third party to process payments and as such they didn't know the actual reason why the charge kept being denied.

I then tried registering the domain with Godaddy, using the same card. It didn't work with them either. Proof that Namecheap was not to blame at all! As such, I decided to used another card, and since the order was almost done with Godaddy, I registered the domain with them. Everything works OK. So far I had no reason to contact their support though, so I cannot comment on that.

This post remind me. I really should contact my bank about that non working card.  

[crislem]

I noticed that Namecheap is recommended by a lot of people and no wonder you had them in mind as first option. What I wonder now is if your decision to go with GoDaddy was only because of the credit card problem or the Super Bowl commercial had any influence.

[ldcdc]

I noticed that Namecheap is recommended by a lot of people and no wonder you had them in mind as first option. What I wonder now is if your decision to go with GoDaddy was only because of the credit card problem or the Super Bowl commercial had any influence.

Nah, it had zero influence. Godaddy was the "just in case" solution for registering domains anyway, with or without that ad. Besides, I found out about the ad from the Internet, not seen it on TV. The Superbowl might be a big thing in the US, but in Europe it's no big deal, and we don't watch it.

[crislem]

Okay, just teasing you. Just as a note, the fact that you saw the ad on the net does not automatically mean that it can't have the desired effect on you.

[j-jo]

I've been with GoDaddy for a few years now and I've found them to be fantastic. The support is pretty fast. I used to be with Network Solutions but everything so was darn complicated (and expensive) that I moved everything to GoDaddy. GoDaddy's new admin panel was a little confusing when they changed it recently but other than that I've found them to be great.

The worst domain register I've ever been with was APAC Hosting. They have a reseller set-up. Their hosting and domains support is the worst I've ever seen.

j-jo

[vlado]

Godaddy is OK. I use his hosting about years, and i not have complain.

[JohnLee380]

Good move to Namecheap, I did the same thing. Godaddy.com is horrible!!!