BEWARE! BLUEHOST.COM

[cmpak]

Reliability: BAD
Stability: BAD
Support: BAD

I've been running my Web for business on Bluehost.com for about 6 months. During this time, I encountered a lot of server down problems. I was very concerned about unstability and worried about how may more problems may have happened in addition to my findings.

I just kept my account because it's still being developed and there was not a heavy traffic yet. However, I lost my database data partially because of the server problem.

They couldn't restore it because their backup files were all bad, and none of them contained correct DB data.  I lost six months of my work.  Of course, I had made my own backups through the control panel; however, all of them were bad too. I was not able to find any backup that contains good DB data. Total loss!!

Their support is bad. I contacted them many times through phones and emails for the db problem, but for 19hours, they didn't respond to my request, and I had to talk to upper management regarding the matter.

One more example of a bad support.  About two months ago, I called the Support and was complaining about unstability, and the person I talked with said, "What kinds of services do you expect for $7.99?"

PLEASE, BEWARE BLUEHOST.COM!

[ldcdc]

One more example of a bad support.  About two months ago, I called the Support and was complaining about unstability, and the person I talked with said, "What kinds of services do you expect for $7.99?"

Ouch. That really doesn't sound good.

Please let us know a website that you've hosted with them. Thank you!

[cmpak]

The URL is www.adblob.com.  Since the DB is all broken, I just put a note explaing my situation.  I am going to cancel my contract anyways.

[ldcdc]

Thank you for the reply cmpak. I confirm (for the record) that at this time, that domain is indeed hosted by Bluehost.

Good luck to you!