Do not use WebSecureStores.com , here's why

[Unforgiven]

All,
We wanted to write and warn everyone about a company named WebSecureStores.com.

We signed up about 6 months ago for the asp hosting. This was supposed to be asp code and a sql 2000 database.

A week ago, with no notice at all, everyone of our sites was shut down. They did not even bother to send an email.

We contacted them through the email support and a few hours later we were told that ASP is no longer secure and that all sites controlled by websecurestores.com was turned off and we could move if we did not like it.

1. We asked for the name of thier owner and they refused to tell us.
2. We tried to call and no one EVER answered the telephone.
3. None of our message were never returned
4. No refund has been offered or given to us

We finally figured out that Jeffrey W. Houck owned the company and tried to contact him, leaving several messages. He refuses to return any of our calls.

We ended up reporting WSS Concepts Inc. and WebsecureStores.com to the Washington State attorney generals office. When his attorney found out, he contacted us and threatened us with extensive legal action if we did not stop.

They also immediatly shut off our email accounts also. Also without notice, also without a refund of any kind.

WebSecureStores.com is owned by a company named WSS Concepts inc, located in Washington state. The funny thing is, all of the phone numbers relating to them are disconnected or unpublished.

Who has ever heard of a legitimate company not publishing thier phone number?

All we want to do is warn everyone possible about this company. On one of the sites we have posted warnings on, Jeffrey Houck even had his lawyer post a reply!! How funny! They must be hiding something if Jeffrey Houck can't even respond to a customer complaint himself.


So ask it stands now, we have no sites, no email and no refund. All of this when we have a legal contract with them that states they have to provide us service.

Just be very very careful if you deal with this company.

[ldcdc]

We contacted them through the email support and a few hours later we were told that ASP is no longer secure and that all sites controlled by websecurestores.com was turned off and we could move if we did not like it.

That seems quite harsh and sudden. After all, as a customer you signed up and paid for a service that had certain features. Out of sheer curtesy (as if the legal side was not enough) they should have given you some time to adapt/move.

Now, as per the rules, I have to ask you to provide a domain (or any other proof) that you are/were a customer of WebsecureStores.com. This protects companies from unwarranted attacks, but it also adds value to a review.

Feel free to contact me via PM with any proof you might have. Thank you!

[Unforgiven]

They hosted JoeRoast.com and PureFudge.com for us.  thanks and sorry for not including that originally.

[ldcdc]

Thank you very much for your cooperation! And better luck with your next hosting choice!

[Iceman90]

I am sorry to hear that you had such a bad hosting experience.

If you need a good ASP host, CrystalTech might be worth looking into.  I do not use ASP, but I have a few other sites hosted with them on their ColdFusion plan, and they are a pretty good host overall.

[Unforgiven]

hanks,
It has been a very bad deal for us.  They still have refused to contact us or refund any of our money